Providing Quality Service: What Every Hospitality Service Provider Needs to Know

Providing Quality Service: What Every Hospitality Service Provider Needs to Know


Yazar : William B. Martin Ph.D.
Yayınevi : Pearson Education
ISBN : 9780130967459
Baskı yılı : 2002
Sayfa sayısı : 167
Ağırlık : 0.39 kg
Stok durumu : Tükendi