Service Operations Management: Improving Service Delivery

Yazar	: Prof Robert Johnston Graham Clark Michael Shulver
Yayınevi	: Pearson Education
ISBN	: 9780273740483
Baskı yılı	: 2012
Sayfa sayısı	: 488
Ağırlık	: 0.88 kg
Stok durumu	: Tükendi

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