Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience

Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience


Yazar Robert C. Ford Michael C. Sturman Cherrill Heaton
Yayınevi Delmar Cengage Learning
ISBN 9781111307738
Baskı yılı 2011
Sayfa sayısı 536
Stok durumu Var    Stok detayları
Kargoya teslim Aynı gün kargo

"Managing Quality Service In Hospitality: How Organization Achieve Excellence In The Guest Experience, International Edition" teaches the concept and principles of treating customers as guests and creating a Wow experience for them. Many other texts in th
Dedication. Foreword. Preface. Acknowledgments. Introduction. Part I: THE HOSPITALITY SERVICE STRATEGY. 1. The Basics of Wow! The Guest Knows Best. 2. Meeting Guest Expectations through Planning. 3. Setting the Scene for the Guest Experience. 4.

Axess
Axess

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 189.50 TL
2 ay 98.07 TL 196.13 TL
3 ay 66.64 TL 199.92 TL
6 ay 35.53 TL 213.19 TL
9 ay 25.27 TL 227.40 TL
12 ay 20.45 TL 245.40 TL

cardFinans
cardFinans

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 189.50 TL
2 ay 98.07 TL 196.13 TL
3 ay 66.64 TL 199.92 TL
6 ay 35.53 TL 213.19 TL
9 ay 25.27 TL 227.40 TL
12 ay 20.45 TL 245.40 TL

Bonus
Bonus

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 189.50 TL
2 ay 98.07 TL 196.13 TL
3 ay 66.64 TL 199.92 TL
6 ay 35.53 TL 213.19 TL
9 ay 25.27 TL 227.40 TL
12 ay 20.45 TL 245.40 TL

World
World

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 189.50 TL
2 ay 98.07 TL 196.13 TL
3 ay 66.64 TL 199.92 TL
6 ay 35.53 TL 213.19 TL
9 ay 25.27 TL 227.40 TL
12 ay 20.45 TL 245.40 TL

Maximum
Maximum

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 189.50 TL
2 ay 98.07 TL 196.13 TL
3 ay 66.64 TL 199.92 TL
6 ay 35.53 TL 213.19 TL
9 ay 25.27 TL 227.40 TL
12 ay 20.45 TL 245.40 TL

Paraf
Paraf

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 189.50 TL
2 ay 98.07 TL 196.13 TL
3 ay 66.64 TL 199.92 TL
6 ay 35.53 TL 213.19 TL
9 ay 25.27 TL 227.40 TL
12 ay 20.45 TL 245.40 TL

Kredi Kartı (Tek Çekim)
Kredi Kartı (Tek Çekim)

Taksit Taksit Tutar ı Toplam Tutar
Peşin - 189.50 TL

Bonus, Maximum, Paraf, Cardfinans, Axess ve World özelliği olan tüm kartlar ile ödeme yapılabilir.