| | | Preface | | |
| | | Acknowledgments | | |
| | | Contributors | | |
| | | Introduction | | |
| 1 | | The Legacy of Public Administration: Background and Review by Eran Vigoda | | 1 |
| Pt. I | | Politics and Policy Analysis: Players and Interests in the Governing Process | | |
| 2 | | Economic Versus Social Values and Other Dilemmas in Policy Making by Ira Sharkansky | | 19 |
| 3 | | Toward More Democratic Governance: Modernizing the Administrative State in Australia, Canada, the United Kingdom, and the United States by Gerald E. Caiden and Naomi J. Caiden | | 37 |
| 4 | | Accountability in New Public Management: An Elusive Phenomenon? by Robert Schwartz | | 63 |
| 5 | | Governing in a Market Era: Alternative Models of Governing by B. Guy Peters | | 85 |
| 6 | | The Quest for Collaboration: Toward a Comprehensive Strategy for Public Administration by Eran Vigoda and Etai Gilboa | | 99 |
| Pt. II | | Social and Cultural Analysis: Values, Ethics, and Information Revolution in the Administrative Process | | |
| 7 | | The Meaning of Work for Public-Sector Versus Private-Sector Employees by Raphael Snir and Itzhak Harpaz | | 119 |
| 8 | | New Ethical Challenges Under the New Reform Movements in the Public Administration Sector by Rivka Amado | | 139 |
| 9 | | Public Administration - The New Generation: Management in High-Information-Level Societies by Lynton K. Caldwell | | 151 |
| 10 | | The Digitized Health Service: A Theoretical Framework for Public Administration by Urs E. Gattiker and Inger Marie Giversen | | 177 |
| 11 | | Can Competition Transform Public Organizations? European Attempts to Revitalize Hospitals Through Market Mechanisms by Michael I. Harrison | | 211 |
| Pt. III | | Organizational and Managerial Analysis: A Business Management Approach for the Public Sector | | |
| 12 | | Some Organizational Learning About Change: Effective and Timely Change Are Not Oxymoronic in the Public Sector by Robert T. Golembiewski and Carl Miller | | 243 |
| | More... | | |