Be confident, self-assured and stand up for your right to be yourself. The ability to make clear decisions, to approach your life with confidence and self-assurance, and to believe in yourself are all crucial to success. And in both work and life, assertiveness holds the key to your self-respect and self-esteem. This remarkable guide is packed with real-life examples, motivating scenarios, quick wins and loads of friendly advice that will show you how to make your voice heard, take control of your destiny, feel empowered and motivated and begin to live the life you want, without apology. Learn powerful, life-changing techniques to make sure your opinions are always respected; deal confidently and effectively with other people, their assumptions and their demands. Learn to be decisive, confident and self assured. Understand that, whilst you have rights, so do those around you. Learn to say what you mean, mean what you say and know that you really do have the right to say no. How To Be Assertive is a fun read and a great friend to have around. Its written by two experienced, down-to-earth and real-world experts and with just one read it really could change your life forever.
About the authors Authors acknowledgements Introduction Part 1 What it means to be assertive 1 What does it mean to be assertive? 2 Feel good about yourself and make others feel good too 3 Say what you want and what you dont want 4 How to deal with other peoples expectations and demands Part 2 Putting it into practice 5 How to be assertive with your family 6 How to be assertive with your friends 7 How to be assertive at work 8 How to get good service 9 How to be assertive at interviews 10 How to make assertive decisions Conclusions Appendix 1 Useful assertive phrases and quick responses Appendix 2 Courses and websites Index