| 1 | | Introduction | | 3 |
| 2 | | The power of fear | | 7 |
| Sect. 1 | | Sources of organizational power | | |
| 3 | | Overview of the power sources | | 14 |
| 4 | | The power structure of an organization | | 30 |
| 5 | | The power of group membership | | 39 |
| 6 | | Usurping and assuming power | | 59 |
| Sect. 2 | | Power and authority | | |
| 7 | | Entitled power | | 72 |
| 8 | | The authority of resource providers : introduction | | 89 |
| 9 | | Who are the resource providers? | | 95 |
| 10 | | The authority of service providers | | 113 |
| Sect. 3 | | FOCUS management | | |
| 11 | | The concept of FOCUS management : introduction | | 129 |
| 12 | | The five steps of FOCUS management | | 134 |
| 13 | | Managing entitled power with FOCUS skills | | 157 |
| 14 | | The power of persuasion | | 167 |
| 15 | | The resource of leadership in managing people | | 188 |
| Sect. 4 | | The management action plan | | |
| 16 | | Managership | | 201 |
| 17 | | Strategy, management, and power | | 210 |
| 18 | | Managing with combined power and FOCUS | | 224 |
| 19 | | The power management process | | 239 |