"Management Control Systems" helps students to develop the insight and analytical skills required of todays managers. Students uncover how real-world managers design, implement, and use planning and control systems to implement business strategies. The 12th edition builds on the strengths of prior editions by offering a rich diversity of cases balanced with current content and research.
Ch. 1 The Nature of Management Control Systems Part 1 The Management Control Environment Ch. 2 Understanding Strategy Ch. 3 Understanding Behavior in Organizations Ch. 4 Responsibility Centers: Revenue and Expense Centers Ch. 5 Profit Centers Ch. 6 Transfer Pricing Ch. 7 Measuring and Controlling Assets Employed Part 2 The Management Control Process Ch. 8 Strategic Planning Ch. 9 Budget Preparation Ch. 10 Analyzing Financial Performance Reports Ch. 11 Performance Measurement Ch. 12 Management Compensation Part 3 Variations in Management Control Ch. 13 Controls for Differentiated Strategies Ch. 14 Service Organizations Ch. 15 Multinational Organizations Ch. 16 Management Control of Projects