CRM Handbook, The:A Business Guide to Customer Relationship Management

CRM Handbook, The:A Business Guide to Customer Relationship Management


Yazar Jill Dych?
Yayınevi Pearson Education
ISBN 9780201730623
Baskı yılı 2001
Sayfa sayısı 336
Ağırlık 0.49 kg
Edisyon 1
Stok durumu Tükendi   

Praise for The CRM Handbook "Want to avoid being one of the estimated 70 percent of companies who have tried implementing standalone CRM systems and failed? Confused by what your IT suppliers are telling you about CRM? Then you need to read this book! Jil
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