This comprehensive text integrates management and organisational behaviour to reflect current business practices. Through relevant and up-to-date discussion of key concepts, the book offers students applied behavioural skills and a grounded understanding of how organisations function. A new chapter structure presents the subject matter in a format specifically for the UK and European courses, and new material relevant to UK and European students is included. Increased emphasis on research is imparted through Research Focus boxes.
Part 1: What managers and organisations do 1. Introduction to Management Organisational Behaviour 2. Managers and Organisations 3. Organisational Strategy, Planning and Continuous Improvement Part 2: The individual: managing people 4. Understanding Perception, Learning and Personality 5. Motivation Principles at work 6. Motivation Methods and Applications 7. Self-Management at Work: Managing Careers and Stress Part 3: Groups and teams: managing behaviour between people 8. Communicating for Understanding and Results 9. Creating Productive Interpersonal Relationships 10. Building Groups into Teams 11. Conflict Management and Negotiation Part 4: The role of the manager: leadership practices 12. Ethical Problem Solving and Decision Making 13. Power and Politics 14. Leadership Part 5: Developing the organisation 15. Organisational Structure and Design 16. Creating and Changing Organisational Culture 17. Organisational Change, Development and Innovation