The trusted guide to the statistical methods for quality control. Quality control and improvement is more than an engineering concern. Quality has become a major business strategy for increasing productivity and gaining competitive advantage. Introduction to Statistical Quality Control, Sixth Edition gives you a sound understanding of the principles of statistical quality control (SQC) and how to apply them in a variety of situations for quality control and improvement. With this text, youll learn how to apply state-of-the-art techniques for statistical process monitoring and control, design experiments for process characterization and optimization, conduct process robustness studies, and implement quality management techniques. Youll appreciate the significant updates in the Sixth Edition including: * In-depth attention to DMAIC, the problem-solving strategy of Six Sigma. It will give you an excellent framework to use in conducting quality improvement projects. * New examples that illustrate applications of statistical quality improvement techniques in non-manufacturing settings. Many examples and exercises are based on real data.
* New developments in the area of measurement systems analysis * New features of Minitab V15 incorporated into the text * Numerous new examples, exercises, problems, and techniques to enhance your absorption of the material
Part I: Introduction Chapter 1: Quality Improvement in the Modern Business Environment Chapter 2: The DMAIC Process Part II: Statistical Methods Useful in Quality Control and Improvement Chapter 3: Modeling Process Quality Chapter 4: Inferences about Process Quality Part III: Basic Methods of Statistical Process Control and Capability Analysis Chapter 5: Methods and Philosophy of Statistical Process Control Chapter 6: Control Charts for Variables Chapter 7: Control Charts for Attributes Chapter 8: Process and Measurement System Capability Analysis Part IV: Other Statistical Process-Monitoring and Control Techniques Chapter 9: Cumulative Sum and Exponentially Weighted Moving Average Control Charts Chapter 10: Other Univariate Statistical Process Monitoring and Control Techniques Chapter 11: Multivariate Process Monitoring and Control Chapter 12: Engineering Process Control and SPC Part V: Process Design and Improvement with Designed Experiments Chapter 13: Factorial and Fractional Experiments for Process Design and Improvements Chapter 14: Process Optimization and Designed Experiments Part VI: Acceptance Sampling Chapter 15: Lot-by-Lot Acceptance Sampling for Attributes Chapter 16: Other Acceptance Sampling Techniques Appendix