For sophomore or junior-level courses in industrial engineering. Divided into two major areas of study - work systems, and work methods, measurement, and management - this guidebook provides up-to-date, quantitative coverage of work systems and how work is analyzed and designed. Thorough, broad-based coverage addresses nearly all of the traditional topics of industrial engineering that relate to work systems and work science. The authors quantitative approach summarizes many aspects of work systems, operations analysis, and work measurement using mathematical equations and quantitative examples.
Chapter 1 INTRODUCTION 1.1 The Nature of Work 1.2 Work System Defined 1.3 Types of Occupations 1.4 Productivity 1.5 Organization of the book Part I Work Systems and How They Work Chapter 2 MANUAL WORK AND WORKER-MACHINE SYSTEMS 2.1 Manual Work Systems 2.2 Worker-Machine Systems 2.3 Automated Work Systems 2.4 Determining Worker and Machine Requirements 2.5 Machine Clusters Chapter 3 WORK FLOW, BATCH PROCESSING, AND WORK CELLS 3.1 Sequential Operations and Work Flow 3.2 Batch Processing 3.3 Defects in Sequential Operations and Batch Processing 3.4 Work Cells and Worker Teams Chapter 4 MANUAL ASSEMBLY LINES 4.1 Fundamentals of Manual Assembly Lines 4.2 Analysis of Single Model Assembly Lines 4.3 Line Balancing Algorithms 4.4 Other Considerations in Assembly Line Design 4.5 Alternative Assembly Systems Chapter 5 LOGISTICS OPERATIONS 5.1 Introduction to Logistics 5.2 Transportation Operations 5.3 Material Handling 5.4 Quantitative Analysis of Material Handling Operations Chapter 6 SERVICE OPERATIONS AND OFFICE WORK 6.1 Service Operations 6.2 Office Work Chapter 7 PROJECTS AND PROJECT MANAGEMENT 7.1 Projects 7.2 Project Management 7.3 Project Scheduling Techniques 7.4 Project Crashing 7.5 Software for Projects Part II Methods Engineering and Layout Planning Chapter 8 INTRODUCTION TO METHODS ENGINEERING AND OPERATIONS ANALYSIS 8.1 Evolution and Scope of Methods Engineering 8.2 How to Apply Methods Engineering 8.3 Basic Data Collection and Analysis Techniques 8.4 Methods Engineering and Automation Chapter 9 CHARTING AND DIAGRAMMING TECHNIQUES FOR OPERATIONS ANALYSIS 9.1 Overview of Charting and Diagramming Techniques 9.2 Network Diagrams 9.3 Traditional Industrial Engineering Charts and Diagrams 9.4 Block Diagrams and Process Maps Chapter 10 MOTION STUDY AND WORK DESIGN 10.1 Basic Motion Elements and Work Analysis 10.2 Principles of Motion Economy and Work Design Chapter 11 FACILITY LAYOUT PLANNING AND DESIGN 11.1 Types of Production Plant Layouts 11.2 Other Types of Layouts 11.3 Systematic Layout Planning Part III Time Study and Work Measurement Chapter 12 INTRODUCTION TO WORK MEASUREMENT 12.1 Time Standards and How They Are Determined 12.2 Prerequisites for Valid Time Standards 12.3 Allowances in Time Standards 12.4 Accuracy, Precision, and Application Speed Ratio in Work Measurement Chapter 13 DIRECT TIME STUDY 13.1 Direct Time Study Procedure 13.2 Number of Work Cycles to be Timed 13.3 Performance Rating 13.4 Time Study Equipment Chapter 14 PREDETERMINED MOTION TIME SYSTEMS 14.1 Overview of Predetermined Motion Time Systems 14.2 Methods-Time Measurement (MTM) 14.3 Maynard Operation Sequence Technique (MOST) Chapter 15 STANDARD DATA SYSTEMS 15.1 Using a Standard Data System 15.2 Developing a Standard Data System 15.3 Work Element Classifications in Standard Data Systems 15.4 Analysis of Machine-Controlled Element Times 15.5 SDS Advantages and Disadvantages Chapter 16 WORK SAMPLING 16.1 How Work Sampling Works 16.2 Statistical Basis of Work Sampling 16.3 Application Issues in Work Sampling Chapter 17 COMPUTERIZED WORK MEASUREMENT AND STANDARDS MAINTENANCE 17.1 Computer Systems for Direct Time Study and Work Sampling 17.2 Computerized Systems Based on Predetermined Motion Times and Standard Data 17.3 Work Measurement Based on Expert Systems 17.4 Maintenance of Time Standards Chapter 18 THE ECONOMICS AND APPLICATIONS OF TIME STANDARDS 18.1 Economic Justification of Work Measurement 18.2 Applications of Time Standards and Time Study Chapter 19 LEARNING CURVES 19.1 Learning Curve Theory 19.2 Why the Learning Curve Occurs 19.3 Estimating or Determining the Learning Rate 19.4 Factors Affecting the Learning Curve 19.5 Learning Curve Applications 19.6 Time Standards Versus the Learning Curve PART IV New Approaches in Process Improvement and Work Management Chapter 20 LEAN PRODUCTION 20.1 Elimination of Waste in Production 20.2 Just-In-Time Production 20.3 Autonomation 20.4 Worker Involvement Chapter 21 SIX SIGMA AND OTHER QUALITY PROGRAMS 21.1 Overview and Statistical Basis of Six Sigma 21.2 The Six Sigma DMAIC Procedure 21.3 Other Quality Programs Part V Ergonomics and Human Factors in the Workplace Chapter 22 INTRODUCTION TO ERGONOMICS AND HUMAN FACTORS 22.1 Overview of Ergonomics 22.2 Human-Machine Systems 22.3 Topic Areas in Ergonomics Chapter 23 PHYSICAL ERGONOMICS: WORK PHYSIOLOGY AND ANTHROPOMETRY 23.1 Human Physiology 23.2 Muscular Effort and Work Physiology 23.3 Anthropometry Chapter 24 COGNITIVE ERGONOMICS: THE HUMAN SENSORY SYSTEM AND INFORMATION PROCESSING 24.1 The Human Sensory System 24.2 Perception 24.3 Attention Resources 24.4 Memory 24.5 Response Selection and Execution 24.6 Common Cognitive Tasks 24.7 Design Guidelines for Cognitive Work Chapter 25 THE PHYSICAL WORK ENVIRONMENT 25.1 The Visual Environment and Lighting 25.2 The Auditory Environment and Noise 25.3 Climate Control in the Work Environment Chapter 26 OCCUPATIONAL SAFETY AND HEALTH 26.1 Industrial Accidents and Injuries 26.2 Occupational Disorders and Diseases 26.3 Occupational Safety Health Laws and Agencies 26.4 Safety and Health Performance Metrics Part VI Traditional Topics in Work Management Chapter 27 WORK ORGANIZATION 27.1 Organization Principles 27.2 Organization Structures Chapter 28 WORKER MOTIVATION AND THE SOCIAL ORGANIZATION AT WORK 28.1 Motivation and Job Satisfaction 28.2 The Social Organization at Work Chapter 29 JOB EVALUATION AND PERFORMANCE APPRAISAL 29.1 Job Evaluation 29.2 Performance Appraisal Chapter 30 COMPENSATION SYSTEMS 30.1 Overview of Compensation Systems 30.2 Time-Base Pay Systems 30.3 Direct Wage Incentive Systems 30.4 Gain Sharing 30.5 Profit Sharing Appendix: Statistical Tables