IMPROVING PERFORMANCE

IMPROVING PERFORMANCE


Yazar RUMMLER BRACH
Yayınevi Pearson Education
ISBN 9780787900908
Baskı yılı 1995
Sayfa sayısı 256
Ağırlık 0.73 kg
Edisyon 2
Stok durumu Var    Stok detayları
Kargoya teslim Aynı gün kargo

Streamline the processes vital to optimum performance With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with todays challenge of managing change. With multiple charts, checklists, hands-on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank.
List of Figures and Tables
Preface
The Authors
1 Introduction: The Challenges Facing American Business 1
2 Viewing Organizations as Systems 5
3 Three Levels of Performance: Organization, Process, and Job/Performer 15
4 The Organization Level of Performance 31
5 The Process Level of Performance 44
6 The Job/Performer Level of Performance 64
7 Linking Performance to Strategy 79
8 Moving from Annual Programs to Sustained Performance Improvement 89
9 Diagnosing and Improving Performance: A Case Study 100
10 Redesigning Processes 115
11 Overcoming the Seven Deadly Sins of Process Improvement 126
12 Measuring Performance and Designing a Performance Management System 134
13 Managing Processes and Organizations as Systems 164
14 Designing an Organization Structure That Works 179
15 Creating a Performance-Based Human Resource Development Function 198
16 Developing an Action Plan for Performance Improvement 212
References 217
Bibliography 219
Index 223

Axess
Axess

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 837.55 TL
2 ay 441.81 TL 883.61 TL
3 ay 297.33 TL 891.99 TL
6 ay 154.25 TL 925.49 TL
9 ay 106.55 TL 958.99 TL
12 ay 82.71 TL 992.49 TL

cardFinans
cardFinans

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 837.55 TL
2 ay 441.81 TL 883.61 TL
3 ay 297.33 TL 891.99 TL
6 ay 154.25 TL 925.49 TL
9 ay 106.55 TL 958.99 TL
12 ay 82.71 TL 992.49 TL

Bonus
Bonus

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 837.55 TL
2 ay 441.81 TL 883.61 TL
3 ay 297.33 TL 891.99 TL
6 ay 154.25 TL 925.49 TL
9 ay 106.55 TL 958.99 TL
12 ay 82.71 TL 992.49 TL

World
World

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 837.55 TL
2 ay 441.81 TL 883.61 TL
3 ay 297.33 TL 891.99 TL
6 ay 154.25 TL 925.49 TL
9 ay 106.55 TL 958.99 TL
12 ay 82.71 TL 992.49 TL

Maximum
Maximum

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 837.55 TL
2 ay 441.81 TL 883.61 TL
3 ay 297.33 TL 891.99 TL
6 ay 154.25 TL 925.49 TL
9 ay 106.55 TL 958.99 TL
12 ay 82.71 TL 992.49 TL

Paraf
Paraf

Taksit Taksit Tutarı Toplam Tutar
Tek çekim - 837.55 TL
2 ay 441.81 TL 883.61 TL
3 ay 297.33 TL 891.99 TL
6 ay 154.25 TL 925.49 TL
9 ay 106.55 TL 958.99 TL
12 ay 82.71 TL 992.49 TL

Kredi Kartı (Tek Çekim)
Kredi Kartı (Tek Çekim)

Taksit Taksit Tutar ı Toplam Tutar
Peşin - 837.55 TL

Bonus, Maximum, Paraf, Cardfinans, Axess ve World özelliği olan tüm kartlar ile ödeme yapılabilir.