Faced with increasing global competition, every industry, business, and service organization is restructuring itself to operate more effectively. Cost-effectiveness and product reliability without excess capacity are the keys to successful activity in business, industry, and government, and these keys are the end results of methods engineering. The 11th edition of "Methods, Standards, and Work Design" provides practical, up-to-date descriptions of engineering methods to measure, analyze, and design manual work. The text emphasizes both the manual components and the cognitive aspects of work, recognizing the gradual decline of the manufacturing sector and the growth of the service sector. The importance of ergonomics and work design as part of methods engineering is emphasized not only to increase productivity, but also to improve worker health and safety, and thus, company bottom-line costs.
1 Methods, Standards, and Work Design: Introduction2 Problem-Solving Tools3 Operation Analysis4 Manual Work Design5 Workplace, Equipment, and Tool Design6 Work Environment Design7 Design of Cognitive Work8 Proposed Method Implementation9 Time Study10 Performance Rating11 Allowances12 Standard Data and Formulas13 Predetermined Time Systems14 Work Sampling15 Indirect and Expense Labor Standards16 Standards Follow-Up and Uses17 Wage Payment18 Training and Other Management PracticesAppendixes1 Glossary2 Helpful Formulas3 Special Tables4 MIL-STD-1567A